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Thursday, May 27, 2010

The DrM Online Ordering System


DrM is our own software we have created for the easy personalisation of doctor referral forms for our medical industry customers such as pathologists, radiologists, cardiologists and more. The system allows you to take advantage of the bulk printing discounts by printing the base referral or request forms. Then using DrM you can then "overprint" each of your referring doctors name and contact details on each pad you do - making the processing of these forms easier because the referrers information is always complete and readable.

(click on any of the images to see a larger version)

"Overprinting" is where we take your bulk pre-printed blank basic / standard form, then run it through our printing machines again and print over the top of it with the referring practice and doctor details. Then, we make them into pads of the desired size, and include a reorder page 15 pages (or whatever number you like) from the back which reminds the referrer that they are getting near to the end of the pad and should re-order some before they run out. This page can also be customised to say whatever you like, by default we set up a watermark which says "reorder more pads". Some of our existing clients add a telephone or fax number for re-ordering for added convenience for your referrers.

You simply program all of your referring practices' addresses, each referring doctors name and provider number - you then assign each doctor to that practice. You can have any number of doctors assigned to any one practice. The DrM system conveniently adds a 'checkbox' next to the doctors names when printed on to your base forms, so the correct referrer can easily indicate who is submitting each request. You can have endless number of practices and referrers set up. It is also easy to maintain and make changes as your order, the system records any changes so that it is applied to all future orders as well.

When you become a customer of ours, we will set up a DrM account, come and install the desktop software and provide support free of charge until you get used to the system. As a part of the service, one of our consultants will work with you to set up templates which cover all your needs, and make any changes as you go along. Never costing you any extra.

Included in initial setup of the DrM system, we can assist you to import your referrers data from most existing referrer management software you may already use. The only condition of this is that we can extract the data in the raw format we need, then we can do the rest for you.

Along with printing doctor details and practice addresses - there are many variable fields you can add such as : copy to, nearest collection center address, standard tests requested, clinical notes section, hospital and ward details, urgent and medicare check boxes. By setting up these fields you are able to customise each pad to better suit each referrer, for example if they always request a certain test every time - you can have that pre-printed on their pads for added convenience.

The DrM system is really intended as an extra service you can offer your referring practitioners. This also allows you to make the most of the bulk printing discounts, but also means you only have to order as many personalised pads you need.

Medform is always committed to customer service and tailoring our product / service to suit your individual needs. If you would like any further information about DrM or you would like to know how we could save you money, please contact us today.

-- Heather Measday | graphics@medform.com.au


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